Adding a new product | Trustana Help Center

To start creating products, make sure you are first on the AI Product Hub page.

This will give you an overview of the existing products associated with your account.

On the top right corner, click on the 'Add New Product' purple button.

This will open up the Product Create page.
From your account attributes, only default attributes under the display group Basic Info, will show at this stage.

❗Critical Attributes

The only 3 mandatory attributes are:
1. Product Name
2. Product Brand
3. Images (at least 1)
These attributes are critical for products to quality AI Enrichment Service , hence they are mandatory. Products imported with these attributes empty will be skipped by default.

However, Google Category attribute is critical to determine the applicable attributes set (also known as Schema) to your product.
This will govern what attributes will appear on the Product Detail page for you to fill in, or for AI service to include in a future enrichment task.

It is not mandatory, so if you do not select a value, AI Enrichment Service will find a suitable category before proceeding with the applicable attribute set.

😃 Recommended Attributes

The 3 recommended attributes are:
1. SKU - your main identifier
2. Barcode
3. Product Context
Product Context is a Long_Text attribute type, for you to paste/enter any text information you consider 'truthful' about your product. AI Service will read this and use it as a source of truth to enrich other attributes of this product.
After completing the fields, click 'Save'. You will be redirected to the Product Detail Page for further onboarding.

Products created are considered 'simple' and can be converted to 'variable' by creating Variant Products under them.
The product should now be visible in the Product Table.

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Basic Info

These fields are the minimum suggested to create a product and the baseline for your product information system.

Field Name	Description	Example
Product Name (mandatory)	This is the primary name used in your catalogues and connections. The naming convention you decide to utilize would impact how your catalog users find the product. Since each SKU will have its own name, make sure the names include variant details such as packaging, size, color, etc.	Mala Numbing Vermicelli 117.5g
Product Brand (mandatory)	The Brand name of the product. If you carry multiple brands, this will help find the product faster.	ChinEAT
Images (1 mandatory)	This media gallery attribute contains a finalized and sorted list of images relevant to the product. Users can upload images using Drag and Drop, File Explorer, from DAM Image Library, or from URLs. Supported formats: jpg, jpeg webp and png. Max size: 5 MB
Category	Trustana uses the Google category system to classify each product. Attributes are configured to apply to certain categories. Make sure the correct category is selected so the attribute set is relevant.	Food & Beverages > Food Items > Snack Foods
SKU ID	This is your main unique identifier for a product as well as its variants. The data can be a mix of letter and numbers, and can be used when searching for a product. Two products cannot share the same value.	CDIT010020
Product Description	Describe product features and benefits to the end consumer. Make sure to highlight its key selling points. Usually, this description is obtained from the brand.	Non-fried vermicelli, made from 100% sweet potato. Produced using traditional farming techniques. Al dente texture. Multiple seasoning packets for better flavour.
✨ Product Context	Enter any relevant factual information to be used as a source of truth by Trustana AI to complete attributes with AI enrichment.