🎯 Objective
This playbook helps you understand how Trustana uses external sources—websites where product details are listed—to enrich your catalog. You’ll learn how to identify the source, what it means for data accuracy, and how to manage source priorities.
🔍 What Are “Sources”?
In Trustana, sources are external websites where your product details are listed. These may include:
E-Commerce Websites
Supplier-hosted catalogs
Approved third-party content repositories
Trustana fetches content from these sources to automatically populate missing or outdated fields in your product listings.
🖥️ Where to View the Source
To check the source from which Trustana fetched product details:
Go to the Enrichment Task tab
You’ll see a list of all enrichment tasks
Click on the Task ID of the relevant entry
Then, click on the Product ID within the task
On the product page, locate the Source field next to the enriched content.
6. Once you’re in the product view:
Click on the source badge (e.g., "2 sources", "3 sources") next to any attribute like Brand, Base Notes, etc.
A panel will slide in from the right side of the screen
This panel will display the URLs of the external websites where Trustana pulled the data from
Each entry may also include 👍 / 👎 buttons to provide feedback on source quality
This allows for full transparency and lets you verify exactly where Trustana is fetching product content from.
🆘 Need Help?
Reach out to your Customer Success Representative.