Editing a product | Trustana Help Center

Inline editing

Editing products from the Product table is possible for most attribute types, excluding Rich Text Format due to formatting display.

On the Product Table, find the product you wish to edit and hover on the cell you want to edit. Editable fields would highlight grey when hovering over. Just click and edit the values. Once done, press enter and the changes will be saved.
You may add more columns to the list view in case you plan to update the same field across multiple products. For this, click on 'Customize columns' and select the fields you plan to update.

Editing from the Product Detail page

Clicking the 'Product ID' value highlighted in blue for the product you wish to update will load the Product Detail Page, where you can visualise all information related to the product and all the applicable fields.

Alternatively, click on the 'More' dropdown under Actions for the product you wish to edit, and then select 'Edit'
The Product Detail page has 2 main sections:
1. Product Overview section at the top
2. Product Details View section under the overview section
  1. Attributes tab: Shows all attributes related to the product, whether empty or not.
  2. Images tab: Shows all image assets linked to the product, whether selected on a media_gallery or not.
On the Attributes Tab, there are two vertical sections
1. The navigation panel on the left
2. The display groups on the right
  1. They are sorted according to the navigation panel
  2. Each display group contains attribute names and value pairs for the product
  3. This section also contains attribute filters at the top, so you can find empty attributes, with value, or produced by AI Enrichment.
To edit a value, find the attribute you wish to edit and click on the value, this will open up edit mode at the section level.
After reviewing whether the information entered or edited is correct, proceed to 'Save' the section, else changes will be discarded.

Definition of Product Variants

Product Options, or Variants, represent the manufacturer's intention to cater to multiple end-users' needs.

Variant Products (Stock Keeping Unit) are physical versions of the same product (Standard Product Unit) which differ to cater to various end-user needs. This is particularly important when uploading products to a sales channel, whether own storefront or marketplaces, as it facilitates end-user navigation across different variations of the same product (like Colors and Sizes).

The grouping of related variant products happens under a variable product, containing information at SPU-level and acting as a parent to all the variant products.

By storing the relationship between the products, customers can manage the product life cycle easier across all variations of a product.

All products are created as simple products in Trustana Create Product interface.
Simple Products can be modified to become variable products by creating variants products under them.
Parent, or variable, products hold information at the Standard Product Unit (SPU) level.
- Usually the name, description, category, variant attributes (what changes)
Variant products hold information related to the Stock Keeping Unit (SKU) level
- Usually price, stock quantity, weight, dimensions, warehouse location, and variation attributes' values
  (if "Color", then the Variant will have "Color"="Navy Blue")
Simple products have both levels of information.
In Trustana, parent attributes will be inherited downwards to variant products through an inheritance link. This is particularly useful when all variants have the same description or image set.

Adding Variant Products

After creating or importing a simple product into your account, enter the product's detail page.

On the left navigation panel, click on the "Variants" display group. This will take you to the section where variant configuration needs be entered.
Click on the section and choose an attribute from your account as the first Variation Tier. The list will only include attributes which are variant-specific. These can only be Number, Text, Dropdown types of attributes, since generally what varies are specifications.

For example, for Food products this is likely to be Flavour, and for Fashion, Color.
If needed, you can select up to 3 attributes as Variation Tiers. Keep in mind this selection will affect your Channel and Custom Exports.

Most Marketplace channels only accept up to 2 variation tiers and may have a limit on the number of variants within the product.

Do check your destination channel's requirements to prevent issues importing.
Click 'Save', and then you will be able to add rows to the Variants table.

Each Row is a variant product with a unique SKU ID. Price, and your selection of Variation Tiers are considered as non-inheritable since they are SKU-level details.
Make sure all variant products have all the variation attributes filled before you export them for a specific sales channel, as they may be rejected if empty.

Example

These two SKUs are different variations of Apple iPhone 14 (Variable). Their color and storage capacity may impact their Retail Price:

Apple iPhone 14 - Midnight - 256GB
Apple iPhone 14 - Starlight - 512GB

Ideally, the user would follow the next step to set this up.

Create a product with
1. Product Name: Apple iPhone 14
2. Description: This is an iPhone
3. Images: Urls
4. Tags: Smartphone, Apple phone, etc.
5. SKU: APLIP14
Indicate for this product the Color and Storage Capacity are variation tier attributes.
Create 2 variant products
1. First one with
  1. Color: Midnight
  2. Storage: 256GB
  3. SKU: APLIP14-MID256
  4. Price: 2000 USD
  5. Stock: 200 Units
2. Second one with
  1. Color: Starlight
  2. Storage: 512GB
  3. SKU: APLIP14-STR512
  4. Price: 2200 USD
  5. Stock: 290 Units

Bulk editing products

This is possible through Export and Import flow and the edits are performed on a spreadsheet application able to read and write comma-separated values (CSV).