Upload PDF files to Trustana and let our AI automatically extract product data. This guide covers how to upload files and what happens behind the scenes.
🎯 What Are Files in Trustana?
Files (PDFs) are product documents like spec sheets, catalogs, or data sheets that contain valuable product information. When you upload a file, Trustana:
Reads the content using advanced OCR technology
Finds product identifiers (SKU, Product Model) on each page
Matches pages to your products automatically
Once processed, you can extract product data from these files using AI.
🔍 Step 1: Choose Where to Upload
You can upload files from three different places in Trustana:
Option A: From a Product Detail Page
Go to any product
Click the "Files" tab
Upload files directly linked to that product
Option B: From Digital Assets → All Files
Click "Digital Assets" in the menu
Select "All Files"
Upload files that may contain multiple products
Option C: From Bulk Media Upload
Select products in the All Products table
Click "Bulk Media Upload"
Select a product in the left panel
Click the "Files" tab on the right panel
✅ Step 2: Upload Your Files
Click "Upload Files"
A modal window appears
Drag and drop your PDF files, or click to browse
Click "Upload file" to start the upload
💡 Tip: You can upload multiple files at once!
⏳ Step 3: Wait for Processing
After upload, Trustana automatically processes your files:
What Happens | Description |
Content Extraction | AI reads all text and tables from each page |
Identifier Detection | System finds SKUs and Product Models |
Product Matching | Pages are linked to matching products in your account |
You'll receive an email notification when processing is complete.
📋 File Requirements
Before uploading, make sure your files meet these requirements:
Requirement | Limit |
File format | PDF only (.pdf) |
Maximum pages | 50 pages per file |
Maximum file size | 20 MB per file |
File must be | Unlocked (not password-protected) |
📝 Multi-language support: Trustana can process PDFs in multiple languages.
💡 Tips for Best Results
To get the most accurate data extraction:
1. Use clean, well-structured files
Tables with clear headers work best
Avoid files with complex layouts or merged cells
2. Ensure identifiers are visible
SKU or Product Model should appear clearly on each page
These are used to match pages to your products
3. One-page product spec sheets are ideal
Single product per page = highest accuracy
Multi-product tables also work well
4. Avoid problematic formats
Don't merge multiple pages into one long page
Avoid files with excessive sub-headers within tables