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๐Ÿ“ค Sending Your Category Tree Structure to Trustana

To ensure smooth setup and accurate category tree generation in Trustana, follow the steps below when sharing your category data.

Updated this week

๐Ÿ” Where Should This Data Come From?

Donโ€™t worry โ€” you're not expected to create a category tree from scratch. In most cases, you already have one in your existing eCommerce system or website.

Hereโ€™s how to find it based on your platform:

  1. Shopify: Use your Collections or Navigation Menu as a starting point. These usually reflect your live category structure and can be exported.

  2. Magento / WooCommerce / BigCommerce: Your category hierarchy can often be exported directly from the Admin > Catalog > Categories section.

  3. Custom Websites / CMS: Your development or web content team can help pull your category list from the CMS, backend settings, or site structure.

โš ๏ธ Important: Please submit your category data using the CSV template provided by Trustana. For technical compatibility, we canโ€™t accept spreadsheets in other formats.

โœ… Step 1: Use the CSV Template Provided by Trustana

Use the file attached at the end of this page.

๐Ÿงพ Step 2: Fill Out the Template

Each row in the template represents a category or subcategory. Here's how to complete each column:

  • Category ID: Unique identifier for each category

  • Node Name: The name you want displayed for that category (e.g., Clothing)

  • Description: (Optional) Any additional context or notes

  • parent: The Category ID of the immediate parent node. Leave blank if it's a top-level category.

๐Ÿง  Example Structure

Category ID

Node Name

Description

parent

aa

Apparel & Accessories

aa-1

Clothing

aa

aa-1-1

Activewear

aa-1

aa-1-2

Outerwear

aa-1

aa-1-2-1

Jackets

aa-1-2

aa-1-2-2

Coats

aa-1-2

aa-1-3

Tops

aa-1

aa-1-3-1

Blouses

aa-1-3

aa-1-3-2

T-Shirts

aa-1-3

aa-1-3-3

Tunics

aa-1-3

aa-2

Footwear

aa

aa-2-1

Sneakers

aa-2

aa-2-2

Sandals

aa-2

๐ŸŒณ Output

๐Ÿ” Before You Share

  • Ensure every subcategory has a valid parent

  • Avoid typos or duplicate Category IDs

  • Maintain a logical top-to-bottom structure

๐Ÿ“ค Step 3: Share with Trustana

Once ready, email the CSV to your point of contact.

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